Terms of Service

The conditions are designed to make it possible for us as a supplier to fulfill performance in a professional manner without interference. The goal is that your files will flow through our processes quickly and efficiently. This also makes it possible for us to maintain delivery dates and eliminate additional costs. Please read to ensure that your production data are correct standard and what happens if the production plan or the quotes prerequisites waived.


NOTE! Right now the publishing industry have problems with Pantone's new color chart. Contact your sales representative for more information.​


Digital documents - technical requirements
Ljungbergs retains the right to return the customer's materials that do not meet the technical requirements and ask the client to submit material that meets the requirements. To ensure the best print quality retaining Ljungberg's right to do the following inevitable pressures technical changes in customers' files:

       - Add overprint to the black
       - Add to overlap the contours of objects in different color
       - Narrowing down the maximum total amount of color to a value that is most suitable for printing paper
       - Convert RGB or Pantone colors into CMYK color space
         (Except when the customer has ordered the Pantone color supplement).

Ljungberg's costs for the revision of the customer's materials that do not meet the technical requirements, as well as extra costs for the printing process that has been caused because the material does not meet the technical requirements, are borne by the customer.

* Requirements for file formats: PDF files must be print ready, all the advertisement and other items must be embedded in the PDF file that is sent to the printer. The file format should be PDF according Ljungbergs joboptionfil InDesign. For other programs, contact Ljungbergs.

* Proper linking: Ensure that all image files, fonts, including logos and other unintegrated object is attached and properly linked.

* Fonts: All fonts (fonts) used in the layout must be embedded in the PDF files that are sent to Ljungbergs. Use purchased original fonts and attach them (even for PDF files - there are fonts that are not embedded in PDFs even though this is enabled). Make sure italic, fat and other varieties of fonts used are genuine. Do not tamper with the genuine flavor with Layout program menu. NOTE! We reserve the fonts that are made for smartphones / tablets / iPads and accurate information / resolution of these devices but mistakenly look at the graphic ripping. Ripped proof paper then ensures quality. Ripped papper proofs are not included in our offers, unless so stated.

* Color Proofing: Where color proofs demanded we always start from our own proofs as these are calibrated against ISO 12647-7 as well as our printing presses. If you deliver own proofs for the production shall those be produced with tolerance requirements of ISO 12647-7 and display calibration strip.

* Resolution: Actual image resolution photographic images (after scaling occurred in the layout program) should be 2 X selected screen density, which usually means at least 300 ppi. Line art (bitmap) shall be at least 600 ppi, but should be 1200 ppi. A lower resolution degrades image quality, a higher resolution improves the picture quality but makes the files bigger and slows down filbearbetningen. Raising the resolution of low-resolution images digitally to the required level perceived by Ljungbergs as a deliberate action of the client's graphic designers. NOTE! This is not detected by automatic file control.

* Outcome: Ensure that bleed images, tint blocks and other bleed items upwards, downwards and outwards is at least 3 mm beyond the format and inner margin / bundle edge to edge. The outcome must be symmetrical and centered layout.
The spiral-bound (Wire-O): Each page is defined as single page (not spread) with outcomes around the layout application.
Click here to see examples.

* Placement of layout objects: texts and other layout objects of critical mass must be at least 4 mm from the trimmed edges.

* Compression: Consultation with the supplier on the most appropriate file format for each object pixel graphics, and degree of compression for photographic images. Avoid generally strong compression of JPEG files (low quality).

* Spot Colors: Indicate clearly on the spot colors to be used in printing, and specify in which case these with exactly the names recommended by the supplier.

* Transfer Pictures: Keep in mind that the inside of the cover is glued together with the petition with about 5 mm limrygg. Therefore, one should, at a frame that extends from the inside cover to the pleading, move both image halves 5 mm towards the outer edge. The same applies to images that extend over the look of the insert. Sensitive transition images are not recommended for perfect binding because 100% fit is not possible.

* Color space image, etc: all images and vector objects - the cover, plug-and others in sheetfed, CMYK + Pantone color tones the values ​​specified in the Purchase Order. Other Pantone colors, RGB, Lab etc are automatically converted tll CMYK, which can distort the originator of the desired color tones. At large black surfaces must be 4-colored black (eg C: 40, M: 30, Y: 30, K: 100) can be used.

* Color space text etc: The layout should avoid the use of four-color black (rich black) in black text and line objects. Body text should therefore be 100% black (K 100). Text that is situated in the 4-color can lead to blurry text by miss passport. Ljungbergs provides a preflightprofil Acrobat Pro, which warns that. Black and White objects in vector form must not contain CMYK or RGB color tones.

* Perforation: The perforation line need not be drawn into the layout, however it should if necessary be designed with spot color and be overprinted (overprint). Plain distance for a instickskupongs perforation line is 15 mm from the binding edge.
Uninterrupted line of perforations extending straight and continuously from edge to edge and produced by falsmaskinens perforating equipment. Aborted and special shaped line of perforations produced by punching. Even cardboard perforated with a punch. For it must be a punch in the desired shape is produced and the whole process takes longer.

* Cover with back: When it comes adhesively bonded, wired and fadenziegel, defined as a cover page that front, spine and back are included in the format. Protective cover is defined as a page including tabs and extensions of cover thickness and outcomes. Binder Covers defined as a page with 15mm extension for binder and fold along all four edges. At the press cover insides will back + 3 mm to the right or left to be free from ink. Contact Ljungbergs for calculating the correct format of book & catalog covers.

* Cover without back: Wire-O stitched product is defined as four pages. The spiral-bound (Wire-O) is defined as single pages.

* Versioning of printed matter: Should you create a document with plate change, for example black, you should always work with the warehouse function in the layout software that you use. In the bottom layer, place the objects that are common formal different layers, such as images and common illustrations. Then create a layer for each version (language). It is important that you have korrekteta overprint settings on the objects. Also ensure that you only have items made in the color that should be changed between the various versions bearings. When you deliver your PDF from InDesign or QuarkXPress documents so wish we normally have a PDF with the foundation, where only basic items are included. Then deliver a PDF on all versions without any basis (normally the text version that applies).
Material Hand

* Application: Specify the program or programs and the product or software versions, and the person or computer platforms used in the preparation of the material.

* Uploading material: The material may be submitted via our FTP xftp.ljungbergs.se. Username and password for FTPn obtained from your sales representative or prepress. We also have a separate file uploader where the material is protected from view from all but the staff at the printers. It is also possible to mail the material (<20 MB) to prepress@ljungbergs.se or upload via online services. NOTE! Important that the material is named or described in the quote or order number so that the job can be started.

* File delivery date: The material must be submitted to the printers later than 9:00 am on the agreed date. If these are not followed or the approval of the proofs do not follow the agreed timetable, will the order is taken out of production and delivery date may be postponed depending on occupancy. Omplaneringsavgift to come.

* Fixes: Requested changes to documents and adjustment / replacement of documents is charged per hour. For the proof back with changes charged merarbeteskostnad. Upon correction of single pages, renamed the PDF file on the version, page number and date. At correction where more than 5 pages to be replaced, sent a completely new document on the entire product where the version and date shown in the document. This is to ensure pressure from recent proofs. We reserve the right to re-planning of production, and advancing the delivery date, the larger the requested corrections. Therefore, we recommend that you leave proofread materials.

* Proof: Acceptable proofs back from you always means that you take responsibility for the entire content of the material. In order to keep the delivery date, we expect the approved proof of you within 24 hours.


Paper

* Paper Price: The price in the quote is based on today's paper price and applicable until a paper price increase occurs.

* Change of paper: If the paper is changed and the order is placed, the entire unbroken pallets can be returned but there will be a return fee. Broken pallets are charged.

* Providing paper: Delivery of paper ordered directly from mill is normally 3-4 weeks but may be more depending on the mill coating. At a reduced edition / count by paper order, charged residual stock.

* Service Commissioned paper: In recurrent productions and periodicals with more than 3 No. per year, ordered papers 3-5 numbers at a time directly from mill. Changes in size, grammage or type of paper must be reconciled with the printer's purchasing department, to avoid debiting the remaining stock.
 
Printing

* Special colors: For special colors (gold, silver, pms) we reserve the right to subsequently charge the actual consumption because the coverage can not be stated at the quotation stage.

* Coat: Because of silk paper texture and ability to absorb color pigments, we reserve ourselves the batter and drying problems, such as heavy paint surfaces such as tint blocks etc meets white page. To avoid this, we always recommend protective lacquer. Because the layout often can not be displayed at the quotation stage, is always presented quotations without protective lacquer.

* Delay to start of production: On large productions with tight time frame, we refer to ALG 10, 20.2, when unplanned postponement of the start of production. Cost of downtime is recognized and charged in agreement. Any delay in the start of production, more 30 days in relation to the order confirmation, will be purchased material in anticipation of new production start. The agreed delivery time is then changed and we confirm a new delivery.
 
Finishing

* Hardcover: In the production of hardcover books will be possible. cliché, or original cost unless otherwise stated.

* Creasing: To avoid cracks in the back, recommended creasing of cover / booklet, the choice of ≥170 lb paper.

* Addressing: The number of addresses must be specified and the columns to be used. NOTE! We have room for up to 4 lines of text. We reserve the right to shorten the field that takes up more space than the given addressing space on the printed product. We accept excel files, semicolon-separated text files, comma-separated text files, tab-separated text files. Excel Files may not have any blank lines, can contain only 1 sheet / tab, must not contain any functions, formulas or 'Ctrl + Enter' (newline inside the cells). NOTE! It must be consistent content in the fields. The character (semicolon, comma or tab) used for field boundary may not be included somewhere in the address. Requested editing of address files, deleting columns, etc., will be charged. Click here to go to our checklist and our form of addressing / address files.
 
Delivery

* Terms and Conditions: The printed matter produced under the General Terms of graphic products, ALG-10.

* Delivery address: Printing more than one delivery address will be charged.

* Packing: The quote is always excluding packaging cost unless otherwise specified.

* Shipping Receiving: The receiver must be available during normal business hours, weekdays 07.00-16.00. If this is not the case, the transmission can be retrieved on the shipping provider's terminal at the agreed time or run out an extra charge by arrangement with the receiver.

* Warranty Shipping: The cargo shipped on day 1 are normally delivered two days depending on the shipping company's occupancy. To get the guaranteed delivery day 2 therefore requires an additional service, Top10. When the delivery takes place from 07:00 and before 10:00 am. It is also possible to request time unloading, TopExact. When the delivery is made at an agreed time +/- 30 min.

* Phone Notification: If the telephone notification will be one extra delivery day.

* Individuals: Deliveries to private individuals via proxy, unless otherwise indicated. Mobile number must be specified.

* Warehousing: We offer warehousing including insurance. Price given in quotation proposal.

* Distribution: We pack, picks and distributes. Price given in quotation proposal.
 
Other

* Payment terms in stated in quote apply after by us approved credit at order time.